We Are Knit Sew Craft
Great Products. Exceptional Service
Trusted Family Business
Trading Since 2004

Delivery Information

We send parcels to customers in the U.K., Britain's gorgeous highlands and islands and worldwide. Once you have placed your order we will pull out all the stops to ensure that your parcel is prepared and packed promptly. We aim to make each individual customer's shopping experience with us a personal and positive one. Please ensure that you have supplied the correct postal address and email address. If you supply an incorrect address, you will have to pay the postage for the parcel to be re-sent. If you then decide to cancel the order, a charge for postage will be deducted from the refund

Order confirmation is emailed to you when the checkout process has been successfully completed.  Despatch confirmation is emailed when your order has been posted

You do not have to create an account, or log in, to place an order.  When ordering, please ensure you provide a valid telephone number and email address so that we can confirm acceptance of your order and to notify you when your order has been despatched

Payment is made securely by our payment gateway, PayPal/Google Pay. You do not need to have a PayPal account to send a payment. PayPal is a safe, simple way to pay for your goods online with your debit or credit card, without sharing your financial information. PayPal processes transactions worldwide using the latest encryption technology and adhere to stringent levels of fraud screening, ensuring that your details remain secure throughout the transaction process. As all payments for goods are processed via PayPal, we do not hold or have access to any of your debit/credit card details

All mainland UK orders from this website are sent by Royal Mail's standard second class postal service. We have a very reasonable SET postage charge of £3.95 for all mainland UK, Scottish Highlands and Islands, Isle of Man, Jersey & Guernsey orders, no matter how much you buy. Whether you are buying one pack of sock wool or ten balls of yarn the second class standard postage charge remains the same.  More postage options are available at checkout, if you require a different delivery service. Some orders may require a signature upon delivery

Goods will be sent to the delivery address supplied on the checkout payment form and cannot be sent elsewhere. Payment for goods should be made in GB Pounds Sterling. We will not process orders to a PO Box, Halls of Residence/University Campus address. If you would like to read our Frequently Asked Questions Page, please click here. For more information, please look at the Terms and Condition page of our website. If you have a query, please use the Contact Us form on the homepage and we will get back to you as soon as possible. We hope you enjoy visiting our website

To visit our shop, please click here

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